Thursday, July 20, 2023

4 New Job Vacancies at Insight Management Tanzania Limited - Various Posts

  AjiraLeo Tanzania       Thursday, July 20, 2023
AJIRA LEO TANZANIA
Insight Management (T) Ltd
Jobs in Tanzania 2023: New Job Vacancies at Insight Management Tanzania Limited, 2023
Insight Management Tanzania Limited Jobs 2023
VACANCIES
Insight management Tanzania Limited is recruiting on behalf of a client in the logistics industry for the following positions:

Port Clerk

Reports to:
Operations Manager
Responsibilities:
  • Should be able to correctly and completely frame customs declarations of every regime.
  • Should be conversant with the customs rules of classification.
  • to monitor and control in-bound and out-bound Bonded Warehouse activity.
  • To monitor and control all Customs Risks within the department.
  • Record and or distribute shipments to agents.
  • Verify client accounts
  • Retrieve courier HVS (High-Value Shipment), record and or distribute.
  • Generate billing invoices and or distribute them to clients.
  • Classify documents digitally and save them to the system
  • Comply with the Client’s established procedures within required time limits, including ISO norms.
  • Communicate, without delay, information or problems, to the immediate supervisor
  • Other duties as assigned by the immediate supervisor
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MINIMUM QUALIFICATIONS & EXPERIENCE
· Diploma in Customs Clearing and forwarding / Logistics and Transport
· 5 years relevant work experience
· Excellent computer skills (word, excel, PowerPoint, internet) and database management.
· Fluency in English both written and spoken.
· Age limit: 25 and above

Operations Officer
Reports to
: Operations Manager
Responsibilities:
· Management of all Logistics and transit operations
· Review and improve operational processes
· Maintain and monitor daily workflow
· Meet set KPIs
· Allocate workloads within the team to ensure smooth operations during peak activity or staff absence
· Conduct customer service tasks, deliver customer satisfaction & guarantee quality operations
· Liaise with internal & external stakeholders to ensure the smooth running of operations
· Review & improve Import, Export and Customs operational processes
· Maximise efficiency and shipment profit
· Oversee all compliance issues
· Alert changes in customs & trade regulations, identify risks and mitigate the impact on operations and clients
· Report import and export transactions regularly in regards to customs broker activities, issues encountered and escalation
· Work with internal stakeholders to obtain information or data required for Import & Export Customs & Clearance activities
· Ensure Customs-related record keeping is met by internal and external stakeholders
· Process client requests or disputes
· Notify the MD of client shipments that exceed their credit limit
· Accounts payable:Process supplier invoices to accounts
· Netting: Process overseas invoices to accounts
· Respond to netting queries
· Handle escalation, complaints & feedback
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Requirements:
· At least three years of Operations experience
· Experience in the Logistics industry is a Must
· Extensive knowledge in all aspects of Freight Forwarding
· Proven track record of leadership roles
Knowledge of the local transport industry (including Customs, Compliance Issues, )

Customer Service Executives
Reports to:
Operations Manager
Responsibilities:
· Receive the transit orders from the client (tariffs already validated through a valid quotation). In case of new business (new or existing client), a new quotation will be issued by Sales department in accordance with company rules
· Ensure scope of work is related to quotation received
· Request missing documentation and more detailed instructions, if necessary, Inform client on files processing progress (standard or specific report, according to quotation) daily
· Alert the client in case of operational issue (potential or real) and provide solutions
· To check client status whether is COD (Cash of deliver) or has credit facility. If no credit, then the client must settle the payments in advance before starting clearance
· Provide support to credit control in case of cash collection issue
· Daily review of the business system tracking reports to ensure consistency and detect any anomalies which require correction / amendments
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Requirements:

· Education: Bachelor’s degree in any business-related studies
· Experience: 3-5 Years’ experience in Logistics is an added advantage.

Front Desk Representatives
Reports to:
Operations Manager
Responsibilities:
· Present yourself and Company in a positive and professional manner
· Address customer needs by promoting company’s options such as pricing, tracking of cargo and its alternatives
· Greet customers/members warmly and make them feel welcome
· Respond promptly (same day) to all voicemails and emails
· Timely follow-up (same day) to any outstanding customer or internal issues
· Complete daily, weekly, and monthly task checklists
· Process new client paperwork per checklist
· Be aware of the cargo schedule incase of customer Enquiries;
· Accurately capture and track all costs and expenses incurred during the life of the file and ensure supporting documentation to these costs are easily accessible in the file.
· Ensure to get clear confirmation of charges communicating with customers
· Ensure smooth coordination between the various team members within and external to the department
· Ensure the office is clean at all times by coordinating with the cleaning staff
· Schedule appointments for the Team
· Scheduling Travel Itinerary for the Team
· If need be, you are required to update customer information in the system
· Get & know exactly the detail of quotation related to operations in progress
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Requirements:

· Education: Bachelor’s degree in any business-related studies
· Experience: 3-5 Years’ experience in Logistics is an added advantage.

APPLICATION REQUIREMENTS
· Send CV Only in PDF Format to: insighttanzania6@gmail.com
· The heading should be the job Title and name of the Candidate e.g. “PORT CLERK – UPENDO
· Only Successful Candidates will be contacted.
· CVs should be renamed with the candidates Full Name and position applied for.
· Experience in Logistics/ Clearing and Forwarding/Port operations is a Must!
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