Law Enforcement & Security Operations Specialist at VODACOM Plc

VODACOM Plc

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Law Enforcement & Security Operations Specialist
Law Enforcement & Security Operations Specialist at VODACOM Plc July 2024
Posting Country: TZ
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose & Key Responsibilities
Role purpose:
The key purpose of Law Enforcement & Security Operations Officer to oversees Law Enforcement Assistance (LEA) and security operations, to ensure compliance to the applicable legislations in the data held in Vodacom systems, internal policies, procedures, guidelines, and standards, as well as all the Memorandum of Understanding (MoUs) with all the Law Enforcement Agencies (LEAs): and to develop and enforce LEA and security digitization’s and policies to ensure a safe environment for company properties, employee’s contractors, and visitors.

Key Responsibilities:

• Administer all lawful requests from LEAs for the provision of data held on Vodacom Tanzania systems and advice to LEAs on the interpretation of Vodacom data.
• Prepare and maintain a variety of records, logs, and files, including information of a confidential nature, with strict secrecy and confidentiality as per the applicable policies, procedures, guidelines, and standards.
• Determine the prioritisation of the LEA requests and reply within the stipulated Service Level Agreements (SLA).
• Compile information and data related to the LEA function, for reporting purpose, on weekly, monthly, and quarterly basis,
• Perform a wide variety of specialized duties independently, in support of the LEA functions delegated to a manager level administrator.
• Manage access entry to all Vodacom offices and designated areas, and ensure security to management, staff, and visitors during working hours.
• Management of work schedules of all security personnel of a contracted security company to always ensure a secure environment.
• Develop methods to improve security policies, processes and practices and recommend changes.
• Direct preparation and distribution of information to inform management and staff of security policies, procedures, and practices.

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Qualification, Competencies, Knowledge and Experience

• Bachelor’s degree in either Telecommunication Engineer, Computer Science; or Information and Communication Technology ICT); and
• Sequential Query Language (SQL) certification and/or working knowledge.
• Proficient with Microsoft software’s i.e., word and excel.
• Ability to maintain a strong sense of propriety concerning confidential matters.
• Customer privacy legislations and regulations.
• Knowledge of relevant security equipment’s, policies, procedures, and strategies to promote effective security.
• Computer user knowledge and working SQL knowledge.
• Good report writings and communication skills (verbal and written).
• Interpersonal and stakeholder’s management/coordination.
• Integrity and ability to keep a high level of secrecy and confidentiality

Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

CLICK HERE TO APPLY!