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Jobs in Tanzania 2024: New Job Vacancies at Standard Bank Tanzania 2024
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Standard Bank Tanzania Jobs 2024 Officer, Client Care, Chinese Clients
Business Segment: Group Functions
Location: TZ, undefined, Dar es Salaam, undefined
Job Type: Full-time
Please note:
This is Full-time Job, All
our recruitment processes comply with the applicable local laws and
regulations. We will never ask for money or any from of payment as part
of our recruitment process. If you experience this, please contact our
Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za Officer, Client Care, Chinese Clients at Standard Bank Plc September 2024
Job OverviewBusiness Segment: Group Functions
Location: TZ, undefined, Dar es Salaam, undefined
Job Type: Full-time
Job Ref ID: 80246210A-0001
Date Posted: 9/16/2024
Job Description
To provide an effective Query Resolution service in a professional, friendly manner with internal as well as external clients to understand the risks associated with handling clients' queries and dissemination of confidential information. Be the first point of contact for routine clients' queries. The incumbent should be able to converse in mandarin.
Qualifications
Minimum Qualifications
Experience Required
Service Management
Operations
3-4 years
Sound knowledge of Business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries Global markets and Personal Banking experience.
Additional Information
Behavioral Competencies:
Technical Competencies:
Date Posted: 9/16/2024
Job Description
To provide an effective Query Resolution service in a professional, friendly manner with internal as well as external clients to understand the risks associated with handling clients' queries and dissemination of confidential information. Be the first point of contact for routine clients' queries. The incumbent should be able to converse in mandarin.
Qualifications
Minimum Qualifications
- Type of Qualification: Degree
- Field of Study: Business Commerce
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Experience Required
Service Management
Operations
3-4 years
Sound knowledge of Business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries Global markets and Personal Banking experience.
Additional Information
Behavioral Competencies:
- Checking Details
- Conveying Self-Confidence
- Establishing Rapport
- Examining Information
- Following Procedures
- Generating Ideas
- Interacting with People
- Making Decisions
- Managing Tasks
- Meeting Timescales
- Taking Action
- Team Working
Technical Competencies:
- Customer Understanding (Business Banking)
- Product and Services Knowledge
- Product Related Systems (Business Banking)
- Mandarin Language
Please note:
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