Monday, November 25, 2024

Retail Banking Department.Transaction Monitoring and Dispute Management at KCB Bank Ltd

  AjiraLeo Tanzania       Monday, November 25, 2024
KCB Bank Tanzania Limited Jobs 2024
KCB Bank Tanzania Limited
Jobs in Tanzania 2024: New Job Vacancies at KCB Bank Tanzania Limited 2024

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KCB Bank Tanzania Limited Jobs 2024
Retail Banking Department,Tanzania.Transaction Monitoring and Dispute Management
Tanzania, United Republic of

Retail Banking Department,Tanzania.Transaction Monitoring and Dispute Management at KCB Bank Limited November 2024

Job Type: Full-time
Job Description
Job Description
  • Monitoring of card fraud both on acquiring and issuing, through various application tools (VRM, MIGS, MPGS, GATEKEEPER, FIMI, and TWFA) and any other system available.
  • Resolving ECRM/ITSM Card related queries
  • Resolving of all card related queries emanating from e-mail, direct line requests, social media, and liaison with customer service/contact center on resolution.
  • Daily monitor online transactions and resolve all issues related to 3D authorization.
  • Work closely with sales team on obtaining supporting documents for disputed card transactions and ensure they are submitted to the relevant stakeholders.
  • Actively follow up on recovery of chargebacks from merchants with support from the sales and ensure all over dues are recovered
  • Oblige to any other job as assigned from time by the line manager
Read Also:
Job Info
  • Job Identification 3170
  • Posting Date 11/25/2024, 09:01 AM
  • Apply Before 12/01/2024, 09:00 AM
  • Degree Level Bachelor's Degree
  • Job Schedule Full time
  • Locations Ali Hassan Mwinyi/Kaunda Drive Junction, P.O Box 804 Dar Es Salaam, TZ
How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.
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